Xlink kai "detached from engine"

Kai Beginner Joined: 08 Apr 2012 Posts: 17

" Communications between the UI and Engine appear to have stopped responding. Is the engine still running? Please refresh your web browser to proceed "

Haven't logged in for over a year, never had this problem before. Any ideas?

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

Have you installed the latest version of kai ? Its 7.4.24.

Kai Beginner Joined: 08 Apr 2012 Posts: 17

giggyprince wrote:

Have you installed the latest version of kai ? Its 7.4.24.

Yes, it says 7.4.24 in the bottom right corner.

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

Install the latest microsoft visual c++ library. If the problem still persists follow this guide here--> http://teamxlink.co.uk/forum/viewtopic.php?t=32242&sid=b34ceb5004ff4c034877884db6ed8a97

Kai Beginner Joined: 08 Apr 2012 Posts: 17

Can you link me to what exactly I have to download? I don't want to download things I don't need. Will this do?

http://www.microsoft.com/download/en/details.aspx?id=5555

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

Yes thats the right one.

Kai Beginner Joined: 08 Apr 2012 Posts: 17

"Setup has detected that this computer does not meet the requirements to install this software. The following blocking issues must be resolved before you can install blha blah blah...

Please resolve the following:

A newer version of Microsoft Visual c++ 2010 Redistributable has been detected on the machine"

uhh what now..

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

If you already have the library installed i suggest you follow the guide i posted. Have you checked if any firewall is blocking kai ?

Kai Beginner Joined: 08 Apr 2012 Posts: 17

I tried disabling my AV program and that didn't do anything. I think it may be my old files and config conflicting with the new version.

But I'm going to copy the Config file so that I know what to put in and so that I remember my password etc.

Kai Beginner Joined: 08 Apr 2012 Posts: 17

and yet after all that the problem still persists...

"Use both the "Cleaner" and "Registry" features and make sure it deletes the files/references. This way it SHOULD remove any temporary internet files as well as old kai registry references(from previous kai builds) that might be causing the runtime error. "

what exactly does that mean? What do I use? (I mean what do I select in CCleaner)

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

After you uninstalled Kai close all webbrowsers and start ccleaner with default settings. Click the button analyze when done click start ccleaner, next click on registry click on scan for errors when done click on correct errors and thats it for the ccleaner part. If your appdata folder is hidden heres the solution--> http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html the same method applies for xp and vista as well.

Kai Beginner Joined: 08 Apr 2012 Posts: 17

I have done everything and still have the problem. It goes to "detached from engine" immediatly. What is going on... this is so annoying.

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

Did you follow the guie step by step ? Have you checked if any firewall/privacy/antivirus is blocking kai from connecting ? Have you tried another browser or the kai program UI itself ?

Kai Beginner Joined: 08 Apr 2012 Posts: 17

giggyprince wrote:

Did you follow the guie step by step ? Have you checked if any firewall/privacy/antivirus is blocking kai from connecting ? Have you tried another browser or the kai program UI itself ?

Yes I've tried almost everything, and I really would prefer if I could use firefox on it, I've used it on firefox before no problem. I will try with google chrome. Just tried it, same thing happens with chrome.

"or the kai program UI itself ?"

I can't even open the UI because it closes immediatly and says "Orbital sync lost".

What is going on, I'm getting really pissed I just want to play monster hunter online like I used to. Why is it doing this now, is it the new version of Kai?

Kai Beginner Joined: 08 Apr 2012 Posts: 17

Does my config setup have anything to do with it?

I use this old guide on how to play monster hunter using wifi max & Zydas,

http://www.youtube.com/watch?v=KlTYhgxxo2w

Also, since I last used Kai I had gotten a new modem, and upgraded from regular/high speed to broadband for much faster speeds.

These are the only things I can think of that may be causing the problem. Any thoughts? I want to get to the bottom of this...

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

Whats the model of the router/modem ? Just to make sure are you using a proxy or vpn to connect to the net ?

Kai Beginner Joined: 08 Apr 2012 Posts: 17

it is a cisco dpc3825 ( http://media.gdgt.com/img/product/33/q3x/dpc3825-2nx7-640.jpg ) <-- picture

No I don't use a proxy/vpn.

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

Open the config of your router go to the firewall settings and uncheck the option "Block Anonymous Internet Requests" and save the settings. Heres the manual--> http://www.cisco.com/web/consumer/support/modem_DPC3825.html If its still not working disable the firewall completely and run kai just to check if the firewall of the modem is causing this problem.

Kai Beginner Joined: 08 Apr 2012 Posts: 17

I disabled the "block anon internet requests", tried that and still didn't work. Tried diasbling the firewall completely, still didn't work.

Urgh this is super frusterating!!!

Team XLink Moderator Joined: 27 Feb 2011 Posts: 1201

Have you port forwarded kai (30000 udp) and the webui (34522 enable both tcp and udp) ports ?