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Message |
Xecuter3xboxx
Kai Beginner
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Joined: 14 Mar 2017
Posts: 3
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Posted:
Wed Mar 15, 2017 12:02 am |
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I keep getting this message. anyone know what the issue could be? |
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Demon27248
Team XLink Moderator
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Joined: 23 Mar 2012
Posts: 235
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Posted:
Wed Mar 15, 2017 5:26 am |
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Double check that you spelt your username and password correctly in the program. That error will only occur if the two don't match, or your account is banned. |
_________________
^Click Me^ |
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Xecuter3xboxx
Kai Beginner
![Kai Beginner Kai Beginner](templates/fisubgrey/images/pip.gif)
![](http://www.teamxlink.co.uk/img/blank_avatar.gif)
Joined: 14 Mar 2017
Posts: 3
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Posted:
Wed Mar 15, 2017 7:16 am |
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Thanks for replying.
I know for sure I'm not banned.
This is my first setup for this service. |
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SgtLegend
TX Server Nerd
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Joined: 27 Nov 2007
Posts: 5261
Location: Melbourne, AU
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Posted:
Wed Mar 15, 2017 11:55 am |
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Hi,
Looking into this further, your account appears to be associated with a previously banned account(s) and share things in common which I can't disclose due to privacy reasons. Typically, if accounts are banned by mistake we investigate this to ensure associations such as the ones I found aren't there and unban that account.
Due to this, we can't allow you to sign in. |
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Xecuter3xboxx
Kai Beginner
![Kai Beginner Kai Beginner](templates/fisubgrey/images/pip.gif)
![](http://www.teamxlink.co.uk/img/blank_avatar.gif)
Joined: 14 Mar 2017
Posts: 3
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Posted:
Wed Mar 15, 2017 9:58 pm |
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I have no idea what you just said. all i know is you said i was banned?
Never had an account with this service.
Its not a big deal...i was just curious about playing old consoles with others.
Thank you any way. |
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SgtLegend
TX Server Nerd
![TX Server Nerd TX Server Nerd](templates/fisubgrey/images/pipadmins.gif)
![](http://www.teamxlink.co.uk/media/useravatars/4/fe1198d7ca2af2630c70eda66f1981b7_50.jpg)
Joined: 27 Nov 2007
Posts: 5261
Location: Melbourne, AU
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Posted:
Thu Mar 16, 2017 3:39 am |
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Hi,
Your account isn't banned, but your account has associations with another account(s) which show you are the same person and/or people. |
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