Random system crashes (Fixed by updating NIC drivers)

Kai Beginner Joined: 17 Oct 2004 Posts: 3

Is your network reachable? Yes
Are you using a port-forward? Yes
Is your console being detected? Yes
Brief description of your network setup: Netgear DG834G router; xbox and PC connect via router
Do you use a software firewall? What brand? Have you made any changes to it? No - I disabled Windows firewall
Operating System? WinXP Pro
Problem description? Program crashed and generated a M$ crash report on first load after switching on PC while loading Engine. It did this as soon as new software had been updated/downloaded. Tried loading again but it crashed. Third time it worked - connected successfully to UK Orbital but was 'Network Unreachable'. Switched on Xbox and program just quit as soon as I loaded Halo. Left Halo looking for games and reloaded Xlink - this time network reachable and console detected - was able to play online.

Main problem here is the random crashes and quits either when loading Xlink or when loading a game.

Should the network be reachable without xbox switched on or does it only work when looking for games? To add more to this, since I was able to play online, the network is always reachable now, even though it didn't work at first...
Are there any logs I can post to help you diagnose problem?

Many thanks for your help

[KaiUserConfig]
kaiUsername=******
kaiPassword=******
kaiPort=30000
kaiDeepPort=0
kaiAccept=LOCAL
kaiTimeout=NOUI
kaiNIC=4
kaiLaunch=BOTH
kaiHomebrew=OFF
kaiPAT=OFF
kaiAutoLogin=ON
kaiWireless=
kaiUI=Default

Kai Beginner Joined: 17 Oct 2004 Posts: 3

Hi again,

I've just reset my computer and now Xlink crashes everytime I try to load it. Would you like me to post the crash error report that is generated for sending to Microsoft?

Team XLink Administrator Joined: 21 May 2004 Posts: 3354

I think you need to update your XP Network card drivers. Go to Windows Update and see if there is one available for you there and report back when done.

Kai Beginner Joined: 17 Oct 2004 Posts: 3

Thanks SS-Funk, it does indeed work fine now.

I had an older version of the n-force drivers installed and it seems the new ones have worked a treat.

Cheers

Team XLink Administrator Joined: 21 May 2004 Posts: 3354

No problem man, glad you are up and running.

Posted: Tue Oct 19, 2004 12:32 am

Sweet. I'm liking the Help Request stuff. So much easier to help people..

I'll run an evaluation of it in like 2 weeks.

Team XLink Administrator Joined: 21 May 2004 Posts: 3354

I agree man, nice work and nice idea Wink