xlink engine not found on network, network not reachable

Kai Beginner Joined: 12 Jul 2014 Posts: 12

Is your network reachable?
no

Are you using a router?
yes - netgear cg3000

Did you set a static IP on the PC running Kai?
yes

Did you forward port 30000 to the static IP?
yes

Did you click the globe after forwarding to see if your network goes reachable?
not reachable Sad

What console are you using?
xbox 360

Is your console being detected?
yes at the moment

Brief description of your network setup:
computer is connected to router via lan and so too is the xbox 360

Model numbers of the router, and modem?
netgear cg3000

Do you use a software firewall? What brand? Have you made any changes to it?
no additional software firewall - just the router.

Operating System?
windows xp

Problem description?
It is coming up at xlink engine not found on the network when i try and sign into xlink kai on the xbox 360.. Also on the xlink kai interface, it says network not yet reachable.

How do I fix this please? Thanks,

COPY AND PASTE CONTENTS OF kaiUserConfig.txt HERE

# XLink Kai Engine Configuration
# Version 7.4.28

[KaiUserConfig]

# Username for automatic login
kaiUsername= (I deleted this for this post)

# Password for automatic login
kaiPassword=(I deleted this for this post)

# Use automatic login
kaiAutoLogin=0

# Use Web User Interface instead of GUI program
kaiWebUI=1

# Automatically launch Kai user interface
kaiLaunchUI=1

# User interface program name
kaiUI=kaiUI.exe

# Web UI Password
kaiHTTPPassword=sgl480

# Web UI Skin
kaiSkin=!

# Automatically open chat
kaiAutoOpenChat=0

# Enable PSP Mode (Automatic SSID detection)
kaiPSPMode=0

# Disable sleep mode
kaiDisableSleep=0

# MBCS code page for asian character sets
kaiCodepage=0

# Language
kaiLanguage=en

# Enable port address translation
kaiPAT=0

# Set UDP port for peer-to-peer connections (0=random)
kaiPort=0

# Set TCP port for Web UI connections (connect with http://127.0.0.1:[portnumber]/)
# Default is 34522 - this does not need to be changed in most cases. You DO NOT need to forward this port in your router.
kaiWebUIPort=34522

# Autodetect Proxy Server
kaiProxyAutoDetect=1

# Proxy server IP address
kaiProxyServer=!

# Proxy server port
kaiProxyPort=0

# Network adapter (!=autodetect)
kaiAdapter=!

# Automatically shut down engine after x minutes (0=never)
kaiTimeout=0

# Automatically shut down engine when UI closes
kaiUIClose=1

# Accept connections from user interfaces on other computers
kaiAcceptRemote=0

Kai Regular Joined: 02 Jan 2006 Posts: 172

If your router supports UPnP mode, switch to enable it.

Try changing the port number 30000 to 0 in your kai config and then restart kai.

Kai Beginner Joined: 12 Jul 2014 Posts: 12

Hi, Upnp has always been enabled in it.

I tried changing it back to 0 again but that still didn't work. Any other suggestions please? Thanks.

Kai Regular Joined: 02 Jan 2006 Posts: 172

t4z84 wrote:

Do you use a software firewall? What brand? Have you made any changes to it?
no additional software firewall - just the router.

Have you changed the windows firewall settings in your windows xp?

t4z84 wrote:

# Network adapter (!=autodetect)
kaiAdapter=!

Choose your ethernet adapter from network adapter list in Kai config.

t4z84 wrote:

# Web UI Password
kaiHTTPPassword=sgl480

If your kaiHTTPPassword is same as the kaiPassword, you should change the password right now... And remove if from your first post.

Kai Beginner Joined: 12 Jul 2014 Posts: 12

Yeah I did but still no luck Sad

Anything else please?

Kai Regular Joined: 02 Jan 2006 Posts: 172

Please take the screenshot of UPnP settings screen in your CG3000.
Like this.
http://screenshots.portforward.com/routers/Netgear/CG3000/UPnP.htm

Kai Beginner Joined: 12 Jul 2014 Posts: 12

Here is a pic of my upnp... note that my xbox isn't currently connected.. if that helps.. it is switched off and the network cable isn't connected...

Thanks

Kai Regular Joined: 02 Jan 2006 Posts: 172

Please take the screenshot of Port Forwarding screen in your CG3000.
Like this.

http://portforward.com/english/routers/port_forwarding/Netgear/CG3000/Xlink_Kai.htm

Kai Beginner Joined: 12 Jul 2014 Posts: 12

Here is the port forwarding shot. Thanks.

Kai Regular Joined: 02 Jan 2006 Posts: 172

After disabling UPnP in your router, reboot your router.

And then try changing kai port 0 to 30000 in your kai config and restart kai.

Kai Beginner Joined: 12 Jul 2014 Posts: 12

yeah.. tried disabling.. then rebooting.. and changing to 30000.. and restarting kai.. still no luck Sad

still get the unreachable etc.. all the initial problems, and also, it won't get my weather either... whenever I try and put in a location to search for to add weather, it won't come up with any results Sad

Any other suggestions please? Thanks.

Kai Beginner Joined: 13 May 2012 Posts: 33

t4z84 wrote:

Here is a pic of my upnp... note that my xbox isn't currently connected.. if that helps.. it is switched off and the network cable isn't connected...

Thanks

(Sorry for bad english Embarassed

)

127.0.0.1 is NOT a routable IP adress ! Change it to 192.168.0.11 which is you computer's private IP now, then your network should be reachable, uPNP or Port forwading, no matter. But it is the first step ! Smile

Then you should give a static Private IP to your computer thanks to this page : http://screenshots.portforward.com/routers/Netgear/CG3000/MAC_Filtering.htm

How to find your computer's Private IP ?
http://www.wikihow.com/Find-the-IP-Address-of-Your-PC#Finding_Your_Windows_Internal_IP_Using_the_Command_Prompt_sub

You need your computer's MAC address :
http://www.wikihow.com/Get-the-MAC-Address-of-a-PC

Useful screenshots for your routeur (Netgear NGC3000) :
http://screenshots.portforward.com/routers/Netgear/CG3000/

Kai Beginner Joined: 12 Jul 2014 Posts: 12

I got no idea where that 127.0.0.1 came from.. it isn't there anymore as I disabled upnp. Isn't that 127.0.0.1 the IP of xlink or something like that?

I already had my computer set to a static ip address of 192.168.0.11.. which is why that appeared on that upnp shot when upnp was enabled.

Any other suggestions please?

Thanks.

Kai Beginner Joined: 13 May 2012 Posts: 33

If UPNP is disabled, you should port forward port 30000 to your computer (192.168.0.11)

http://www.wikihow.com/Find-the-IP-Address-of-Your-PC#Finding_Your_Windows_Internal_IP_Using_the_Command_Prompt_sub

What are the results of an "ipconfig /all" in a command prompt ?
(Win+R, cmd, ipconfig /all)

Kai Beginner Joined: 12 Jul 2014 Posts: 12

I did port forward it already, as it can be seen in one of the screenshots.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\user>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : AMD3800dual
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 5:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros L1 Gigabit Ethernet 10/100/1
000Base-T Controller
Physical Address. . . . . . . . . : 00-17-31-59-2C-0E
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 198.142.0.51
211.29.132.12
198.142.235.14

Ethernet adapter Bluetooth Network:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth LAN Access Server Driver
Physical Address. . . . . . . . . : 00-11-67-00-E7-16

C:\Documents and Settings\user>

Kai Beginner Joined: 13 May 2012 Posts: 33

-I have Windows XP too, but our results are different : some important lines are missing in yours.

-Look at this picture :
http://pad2.whstatic.com/images/thumb/c/c6/Find-the-MAC-Address-of-Your-Computer-Step-4.jpg/670px-Find-the-MAC-Address-of-Your-Computer-Step-4.jpg
DHCP enabled
Autoconfiguration enabled
Lease obtained
Lease expires
DHCP server : 192.168.0.1 (your router !)
--> Those lines are missing !

-Did you set a static private IP in Windows Xp or in your Router ?
http://screenshots.portforward.com/routers/Netgear/CG3000/MAC_Filtering.htm

-Is this page filled ?
http://screenshots.portforward.com/routers/Netgear/CG3000/Basic_Settings.htm

-Here some useful links :

http://www.teamxlink.co.uk/quickstart.php
--> Which is your setup ?

http://www.teamxlink.co.uk/wiki/doku.php

http://www.teamxlink.co.uk/wiki/doku.php?id=evo7:networking

Step-by-step Troubleshooter (click it, then fill it)
http://www.teamxlink.co.uk/?go=help

If your Network Reachable reports as 'Not yet', you will *NOT* be able to play on Kai until you fix the problem. Being able to chat, enter arenas and see contacts *does not* mean your network is reachable. The main cause behind this is because your router is blocking communication. To solve this problem, you need to port-forward.

Port-forward port 30000 UDP and point it to the *local* IP address of the PC that runs the Kai Engine. There are hundreds of routers in the market, so step-by-step instructions on how to port-forward for your particular router will not be given here. Instead, we suggest you have a look at PortForward.com and follow the steps there.

Keep the following in mind:

â€¢ If your network devices are assigned their IP's by DHCP, there is a chance that your PC's local IP may change from time to time. In this case, the IP you point the port-forward to on the router will become invalid and you will need to update it. To avoid this, use static IP addressing instead of DHCP. For lots of help on networking in Windows, we recommend you visit Helmig.com
â€¢ You only need to port-forward *one* single UDP port for Kai. Please *do not* port-forward port 3074 UDP.
â€¢ For Windows users, make sure you put the port number you forward (30000 if that's what you use) into Kai Port in the Kai Configuration Tool. Leave Kai Deep Port as 0!
â€¢ If you are coming here from XBConnect, and you have port-forwarded port 8602 UDP / TCP (as instructed on their site), and you know it works, you can just use that same port for Kai. Remember to enter 8602 into Kai Port in the Kai Configuration Tool.
â€¢ ADSL / DSL users that have a modem capable of NAT functions may have to set up a "virtual server" or port-forward from the modem to the router. You then have to port-forward from the router to the PC (in essence, creating a "chain" for the port). These modem instructions can also be found at PortForward.com
â€¢ If your ISP or college blocks most ports, ask them if they have any UDP ports open. If they do, use this as your 'Kai Port'.

Network Reachable

'Network reachable' does not refer to whether you can see arenas or view chat messages. It simply means, 'will other users be able to connect to me?'. It is essential that your network is reachable if you want to play online. If you use a router / gateway and discover that your network is not reachable, you will need to perform a port-forward.

It may also be a possibility that a software firewall is causing your network to be unreachable. For help with such a problem, and for more information on port-fowarding, please visit the FAQ (section 2.0 Networking and Firewall Questions).

Note: If you have already port-forwarded a single UDP port, please make sure you enter the UDP port number you are forwarding into the Kai Configuration Tool under 'Kai Port'.

In most cases, it is a problem due to either:
a software firewall,
incorrect network setup,
not port-forwarding,
or a DHCP issue (if auto configuration fails).

Kai Regular Joined: 02 Jan 2006 Posts: 172

hi t4z84,
merci Carbonyx,

Try the followings.
http://portforward.com/help/portcheck.htm

Please let me know the output of Port Check Result.

Kai Beginner Joined: 12 Jul 2014 Posts: 12

I did the port checker thing:

port number to check: 30000
protocol: udp and tcp

external ip address: 122.107.226.241

Ping Result... we are not able to ping your router.

port check result... your port is open on this computer.

Kai Regular Joined: 02 Jan 2006 Posts: 172

Looks like your port-forwarding has not problems.

Did you repeat the Kai installation? If yes, Try clean-installing Kai version 7.4.28.
1. Uninstall Kai Version 7.4.28 in Windows Control Panel.
2. Manually remove C:\Documents and Settings\<yourname>\Application Data\XLink Kai folder from your Windows.
3. Restart your Windows.
4. Install Kai version 7.4.28 to your Windows.

Alternative suggestion. Try installing Kai version 7.4.26 after uninstalling Kai version 7.4.28 from your Windows.
1. Uninstall Kai Version 7.4.28 in Windows Control Panel.
2. Manually remove C:\Documents and Settings\<yourname>\Application Data\XLink Kai folder from your Windows.
3. Restart your Windows.
4. Install Kai version 7.4.26 to your Windows.

http://cdn.teamxlink.co.uk/binary/XLinkKai-7.4.26-win32.msi

Kai Beginner Joined: 12 Jul 2014 Posts: 12

Ok I tried uninstalled.. removing, restarting and reinstalling.. still no luck thanks. I installed skype just then

Any other suggestions please? Smile