Network "not yet" reachable and can't find the con

Kai Beginner Joined: 28 May 2016 Posts: 1

Is your network reachable? "not yet"
Are you using a router? yes, but not one I have access to.
Did you set a static IP on the PC running Kai? no
Did you forward port 30000 to the static IP? no
Did you click the globe after forwarding to see if your network goes reachable? not sure what this is referring to, so no
What console are you using? xbox 360
Is your console being detected? no
Brief description of your network setup: laptop connected to internet via wifi, and to xbox via ethernet cable.
Model numbers of the router, and modem? Its a cisco router, but the housing manager is a dick and didn't let me into the room to have a look. but he'll tell me next time he's "around the house"
Do you use a software firewall? What brand? Have you made any changes to it? no
Operating System? mac OS X
Problem description? I had this same exact setup at my other house (same laptop, same xbox, same cables) and it worked perfectly. I moved into my new place for the summer, so the only new thing is my laptops connection to the internet. My xbox is no longer connected, and my network is "not yet" reachable. I don't have access to my router settings either because again, the housing manager is kinda a dick. Any ideas on what might be wrong or how to trouble shoot?